How to Deposit on Zoomex

Jun 08, 2024

In the fast-paced world of cryptocurrency trading and investment, it's essential to have many options for buying digital assets. Zoomex, a top cryptocurrency exchange, provides users with numerous ways to purchase cryptocurrencies. In this detailed guide, we'll show you the different ways you can buy crypto on Zoomex, highlighting how versatile and user-friendly the platform is.

How to Buy Crypto with Credit/Debit Card on Zoomex

1. Go to the Zoomex website and click on [Buy Crypto].

2. Select [Express] to continue.

3. A pop-up window will come up, and you can choose the fiat currency that you want to pay, and the types of coins you prefer. It will convert it into the amount of coins that you will receive.

4. For example, if I want to buy 100 EUR of BTC, I type 100 in the [I want to spend] section, and the system will convert it automatically for me. Tick on the box to confirm you have read and agree to the Disclaimer. Click on [Continue] to continue.

5. You could also choose the Provider, different providers will offer different deals for the convert.

6. Click on the [Pay using] to select the payment method.

7. Choose [Credit Card] or [Debit Card].

8. Click on [Buy BTC] to complete the process.

How to Buy Crypto with Bank Transfer on Zoomex

1. Go to the Zoomex website and click on [Buy Crypto].

2. Select [Express] to continue.

3. A pop-up window will come up, and you can choose the fiat currency that you want to pay, and the types of coins you prefer. It will convert it into the amount of coins that you will receive.

4. For example, if I want to buy 100 EUR of BTC, I type 100 in the [I want to spend] section, and the system will convert it automatically for me. Tick on the box to confirm you have read and agree to the Disclaimer. Click on [Continue] to continue.

5. You could also choose the Provider, different providers will offer different deals for the convert.

6. Click on the [Pay using] to select the payment method.

7. Choose [Sepa Bank Transfer] to continue.

8. Click on [Buy BTC] to complete the process.

How to Buy Crypto with Slash on Zoomex

1. Go to the Zoomex website and click on [Buy Crypto]. Select [Slash Deposit].

2. Type in the Amount of USDT that you want to purchase.

3. For example, if I want to buy 100 USDT, I will type 100 in the blank, and then click on [Confirm Order] to finish.

4. After that, a pop-up transaction window will come up. Choose Web3 wallet to make a payment.

5. For example here I am choosing metamask for the transaction, I need to connect my wallet with Splash. Choose the account and Click on [Next] to continue.

6. Click on [Connect] to connect your wallet to do the payment.

7. Then select the network that you prefer to do the payment, after that confirm the payment to complete deposit by yourself.

How to Deposit Crypto on Zoomex

Deposit Crypto on Zoomex (Web)

1. Click on the [Assets] to continue.

2. Click on [Deposit] to start to receive your deposit address.

3. Select your cryptocurrency.

4. Select the Network and receiving account for the deposit.

5. For example here, if I want to deposit ETH with the ERC20 Network, I will choose ETH as the Cryptocurrency, ERC20 in the network section, and choose the Receiving Account as my Contract Account, after all, I will receive my address as QR code or you could also copy it for easier use.

Deposit Crypto on Zoomex (App)

1. Click on the [Assets] to continue.

2. Click on [Deposit] to start to receive your deposit address.

3. Select your cryptocurrency.

4. Select the Network for the deposit. For example here, if I want to deposit ETH with the ERC20 Network, I will choose ETH as the Cryptocurrency, ERC20 in the network section, and choose the Receiving Account as my Contract Account, after all, I will receive my address as QR code or you could also copy it for easier use.

Frequently Asked Questions (FAQ)

Is my asset safe when deposited in Zoomex?

You don’t need to worry about the safety of your assets. Zoomex stores user assets in a multi-signature wallet. Withdrawal requests from individual accounts undergo rigorous inspection. Manual reviews for withdrawals exceeding the immediate withdrawal limit are conducted daily at 4 PM, 12 AM, and 8 AM (UTC). Additionally, user assets are managed separately from Zoomex operational funds.

How do I make a deposit?

There are two different ways of making a deposit.

1. Create an account on a spot trading platform, purchase coins, and then deposit them into Zoomex.

2. Contact individuals or businesses selling coins over the counter (OTC) to purchase coins.

Q) Why hasn’t my deposit been reflected yet? (Coin-specific issues)

ALL COINS (BTC, ETH, XRP, EOS, USDT)

1. Insufficient number of Blockchain Confirmations

The insufficient number of blockchain confirmations is the reason for the delay. Deposits must meet the confirmation conditions listed above to be credited to your account.

2. Unsupported Coin or Blockchain

You deposited using an unsupported coin or blockchain. Zoomex supports only the coins and blockchains displayed on the assets page. If, unintentionally, you deposit an unsupported coin in the Zoomex wallet, the Client Support team can assist in the asset recovery process, but please note there is no guarantee of 100% recovery. Also, please note that there are fees associated with unsupported coin and blockchain transactions.

XRP/EOS

Missing/Wrong Tag or Memo

You may not have entered the correct tag/memo when depositing XRP/EOS. For XRP/EOS deposits, since the deposit addresses for both coins are the same, entering the accurate tag/memo is essential for a trouble-free deposit. Failure to input the correct tag/memo may result in not receiving the XRP/EOS assets.

ETH

Deposit via Smart Contract

You deposited through a smart contract. Zoomex does not yet support deposits and withdrawals through smart contracts, so if you deposited via a smart contract, it won’t be automatically reflected in your account. All ERC-20 ETH deposits must be made through direct transfer. If you’ve already deposited through a smart contract, please send the coin type, amount, and TXID to our Client Support team at [email protected]. Once the inquiry is received, normally we can manually process the deposit within 48 hours.