Zoomex withdraw

How to Withdraw Crypto from Zoomex
Withdraw Crypto on Zoomex (Web)
1. Open the Zoomex website and click on [Assets] in the top right corner of the page.
2. Click on [Withdraw] to continue

3. Select the cryptocurrency and the network that you prefer to withdraw.

4. Choose the network that you want to withdraw from.

5. Type in the address and the amount you want to withdraw.

6. After that, click on [WITHDRAW] to start withdrawing.

Withdraw Crypto on Zoomex (App)
1. Open the Zoomex app and click on [Assets] in the below right corner of the page.
2. Click on [Withdraw] to continue

3. Select [On-chain withdrawal] to continue.

4. Choose the type of coin/ assets that you want to withdraw.


5. Type in or choose the address that you want to withdraw.


6. After that, type in the withdrawn amount and click on [WITHDRAW] to start withdrawing.

Frequently Asked Questions (FAQ)
Does Zoomex support immediate withdrawal?
Yes, There is also a maximum amount limit for a single immediate withdrawal. Immediate withdrawal may take up to 30 minutes to process (Refer to the table below)Are there any withdrawal limits on the Zoomex platform?
Yes, there are. Please refer to the table below for more details. This limit will be reset daily at 00:00 UTC
KYC Level 0(No verification required) | KYC Level 1 |
---|---|
100 BTC* | 200 BTC* |
Is there a minimum amount for withdrawal?
Yes, there is. Please refer to the table below for more details. Please note that Zoomex pays a standard miner fee. Hence, it is fixed for any withdrawal amount.
Coin | Chain | Instant withdrawal limit | Minimum Withdrawal | Withdraw fee |
BTC | BTC | 500 | 0.001 | 0.0005 |
EOS | EOS | 150000 | 0.2 | 0.1 |
ETH | ETH | 10000 | 0.02 | 0.005 |
USDT | ETH | 5000000 | 20 | 10 |
USDT | TRX | 5000000 | 10 | 1 |
XRP | XRP | 5000000 | 20 | 0.25 |
USDT | MATIC | 20000 | 2 | 1 |
USDT | BSC | 20000 | 10 | 0.3 |
USDT | ARBI | 20000 | 2 | 1 |
USDT | OP | 20000 | 2 | 1 |
ETH | BSC | 10000 | 0.00005600 | 0.00015 |
ETH | ARBI | 10000 | 0.0005 | 0.00015 |
ETH | OP | 10000 | 0.0004 | 0.00015 |
MATIC | ETH | 20000 | 20 | 10 |
BNB | BSC | 20000 | 0.015 | 0.0005 |
LINK | ETH | 20000 | 13 | 0.66 |
DYDX | ETH | 20000 | 16 | 8 |
FTM | ETH | 20000 | 24 | 12 |
AXS | ETH | 20000 | 0.78 | 0.39 |
GALA | ETH | 20000 | 940 | 470 |
SAND | ETH | 20000 | 30 | 15 |
UNI | ETH | 20000 | 3 | 1.5 |
QNT | ETH | 20000 | 0.3 | 0.15 |
ARB | ARBI | 20000 | 1.4 | 0.7 |
OP | OP | 20000 | 0.2 | 0.1 |
WLD | ETH | 20000 | 3 | 1.5 |
INJ | ETH | 20000 | 1 | 0.5 |
BLUR | ETH | 20000 | 20 | 10 |
SFUND | BSC | 20000 | 0.4 | 0.2 |
PEPE | ETH | 2000000000 | 14000000 | 7200000 |
AAVE | ETH | 20000 | 0.42 | 0.21 |
MANA | ETH | 20000 | 36 | 18 |
MAGIC | ARBI | 20000 | 0.6 | 0.3 |
CTC | ETH | 20000 | 60 | 30 |
IMX | ETH | 20000 | 10 | 5 |
FTT | ETH | 20000 | 3.6 | 1.8 |
SUSHI | ETH | 20000 | 5.76 | 2.88 |
CAKE | BSC | 20000 | 0.056 | 0.028 |
C98 | BSC | 20000 | 0.6 | 0.3 |
MASK | ETH | 200000 | 2 | 1 |
5IRE | ETH | 200000 | 50 | 25 |
RNDR | ETH | 200000 | 2.4 | 1.2 |
LDO | ETH | 200000 | 14 | 7.15 |
HFT | ETH | 200000 | 10 | 5 |
GMX | ARBI | 200000 | 0.012 | 0.006 |
HOOK | BSC | 200000 | 0.1 | 0.05 |
AXL | ETH | 200000 | 12 | 6 |
GMT | BSC | 200000 | 0.5 | 0.25 |
WOO | ETH | 200000 | 40 | 20 |
CGPT | BSC | 200000 | 4 | 2 |
MEME | ETH | 2000000 | 1400 | 700 |
PLANET | ETH | 2000000000 | 200000 | 100000 |
BEAM | ETH | 200000000 | 600 | 300 |
FON | ETH | 200000 | 20 | 10 |
ROOT | ETH | 2000000 | 240 | 120 |
CRV | ETH | 20000 | 10 | 5 |
TRX | TRX | 20000 | 15 | 1.5 |
MATIC | MATIC | 20000 | 0.1 | 0.1 |
Why are Zoomex withdrawal fees relatively higher compared to other platforms?
Zoomex charged a fixed fee for all withdrawals and dynamically adjusted the batch transfer miner fee to a higher level to ensure faster confirmation speeds of withdrawals on the blockchain.
What do the various statuses inside Withdrawal History symbolize?
a) Pending Review = Traders have successfully submitted their withdrawal request and are pending a withdrawal review.
b) Pending Transfer = The withdrawal request has been successfully reviewed and is pending submission onto the blockchain.
c) Successfully Transferred = The withdrawal of assets is successful and complete.
d) Rejected = The withdrawal request has been rejected due to varying reasons.
e) Canceled = The withdrawal request has been canceled by the user.
Why is my account restricted from performing a withdrawal?
For account and asset security purposes, please be informed that the following actions will lead to withdrawal restrictions for 24 hours.
1. Change or reset of account password
2. Change of registered mobile number
3. Purchase crypto coins using the BuyExpress function
Did Not Receive My Withdrawal Confirmation Email Inside My Email Inbox. What Should I Do?
Step 1:
Check your junk/spam box to determine if the email has unintentionally landed up inside
Step 2:
Whitelist our Zoomex email addresses to ensure a successful receiving of the email.
To find out more details about how to whitelist, please refer to some of the major email service providers’ official guide. Gmail , Protonmail, iCloud, Hotmail and Outlook and Yahoo Mail
Step 3:
Attempt to submit another withdrawal request again using Google Chrome’s incognito mode. To understand how to do this, please click here
If Step 3 works, Zoomex recommends that you clear your main browser’s cookies and cache to minimize the occurrence of such an issue in the future. To understand how to do this, please click here
Step 4:
An excessive amount of requests within a short period of time will also result in a timeout, preventing our email servers to send out emails to your email address. If you are still unable to receive it, please wait for 15 minutes before submitting a new request