How to Trade Crypto and Withdraw on Zoomex
How to Trade Crypto on Zoomex
What is Spot trading?
Spot trading refers to the buying and selling of tokens and coins at the current market price with immediate settlement. Trading spot is different from derivatives trading, as you need to own the underlying asset to place a buy or sell order.
How to Trade Spot on Zoomex (Web)
1. Open the Zoomex website and log in. Click on [Spot] to continue.
2. This is a view of Zoomex’s trading page interface.
-
The trading volume of Spot Pairs in 24 hours:
This refers to the total volume of trading activity that has occurred within the last 24 hours for specific spot pairs (e.g., BTC/USD, ETH/BTC).
-
Candlestick Chart:
Candlestick charts are graphical representations of price movements over a specific period. They display opening, closing, and high, and low prices within the chosen timeframe, helping traders analyze price trends and patterns.
-
Order Book:
The order book displays a list of all open buy and sell orders for a particular cryptocurrency pair. It shows the current market depth and helps traders gauge supply and demand levels.
-
Buy/Sell Section:
This is where traders can place orders to buy or sell cryptocurrencies. It typically includes options for market orders (executed immediately at the current market price) and limit orders (executed at a specified price).
-
Current Orders/Order History/Trade History:
Traders can view their Current Order, Order History, and Trade History, including details such as entry price, exit price, profit/loss, and time of trade.
- Limit Order:
- Market Order:
- TP/SL (Take profit - Stop limit)
- A Market order will be filled immediately at the best available market price.
- A Limit order will be submitted to the order book and will wait for execution at the specified order price. If the best bid/ask price is better than the order price, the Limit order may be executed immediately at the best bid/ask price. Therefore, traders should exercise caution with the non-guaranteed execution of Limit orders, as it depends on price movement and order book liquidity.
4. Choose the crypto you want to operate on the left crypto column. Then choose the trading type: [Buy] or [Sell] and the order type [Limit Order], [Market Order], [TP/SL].
- Limit Order:
- TP/SL Order:
Example: Assuming the current BTC price is 65,000 USDT, here are some scenarios for TP/SL orders with different triggers and order prices.
| TP/SL Market Sell Order Trigger Price: 64,000 USDT Order Price: N/A |
When the last traded price reaches the TP/SL trigger price of 64,000 USDT, the TP/SL order will be triggered, and a Market sell order will be placed immediately, selling the assets at the best available market price. |
| TP/SL Limit Buy Order Trigger Price: 66,000 USDT Order Price: 65,000 USDT |
When the last traded price reaches the TP/SL trigger price of 66,000 USDT, the TP/SL order will be triggered, and a Limit buy order with 65,000 USDT order price will be placed into the order book, awaiting execution. Once the last traded price reaches 65,000 USDT, the order will be executed. |
| TP/SL Limit Sell Order Trigger Price: 66,000 USDT Order Price: 66,000 USDT |
When the last traded price reaches the TP/SL trigger price of 66,000 USDT, the TP/SL order is triggered. Assuming the best bid price is 66,050 USDT after the trigger, the Limit sell order will be executed immediately at a price better (higher) than the order price, which is 66,050 USDT in this case. However, if the price drops below the order price upon triggering, a 66,000 USDT Limit sell order will be placed into the order book for execution. |
How to Trade Spot on Zoomex (App)
1. Open the Zoomex app and log in. Click on [Spot] to continue.
2. This is a view of Zoomex’s trading page interface.
-
The trading volume of Spot Pairs in 24 hours:
This refers to the total volume of trading activity that has occurred within the last 24 hours for specific spot pairs (e.g., BTC/USD, ETH/BTC).
-
Candlestick Chart:
Candlestick charts are graphical representations of price movements over a specific period. They display opening, closing, and high, and low prices within the chosen timeframe, helping traders analyze price trends and patterns.
-
Buy/Sell Section:
This is where traders can place orders to buy or sell cryptocurrencies. It typically includes options for market orders (executed immediately at the current market price) and limit orders (executed at a specified price).
-
Order Book:
The order book displays a list of all open buy and sell orders for a particular cryptocurrency pair. It shows the current market depth and helps traders gauge supply and demand levels.
-
Current Orders/Order History/Trade History:
Traders can view their Current Order, Order History, and Trade History, including details such as entry price, exit price, profit/loss, and time of trade.
3. Choose the crypto you want to operate on the left crypto column.
4. Choose the Spot Pairs that you prefer.
5. Zoomex has 3 Order Types:
- Limit Order:
Set your own buying or selling price. The trade will only be executed when the market price reaches the set price. If the market price does not reach the set price, the limit order will continue to wait for execution.
- Market Order:
This order type will automatically execute the trade at the current best price available in the market.
- TP/SL (Take profit - Stop limit)
You can set the trigger price, order price (for Limit orders), and order quantity for TP/SL orders. The assets will be reserved when the TP/SL order is placed. Once the last traded price reaches the preset trigger price, a Limit or Market order will be executed based on the specified order parameters.
- A Market order will be filled immediately at the best available market price.
- A Limit order will be submitted to the order book and will wait for execution at the specified order price. If the best bid/ask price is better than the order price, the Limit order may be executed immediately at the best bid/ask price. Therefore, traders should exercise caution with the non-guaranteed execution of Limit orders, as it depends on price movement and order book liquidity.
6. Choose the crypto you want to operate on the left crypto column. Then choose the trading type: [Buy] or [Sell] and the order type [Limit Order], [Market Order], [TP/SL].
- Limit Order:
- TP/SL Order:
Example: Assuming the current BTC price is 65,000 USDT, here are some scenarios for TP/SL orders with different triggers and order prices.
| TP/SL Market Sell Order Trigger Price: 64,000 USDT Order Price: N/A |
When the last traded price reaches the TP/SL trigger price of 64,000 USDT, the TP/SL order will be triggered, and a Market sell order will be placed immediately, selling the assets at the best available market price. |
| TP/SL Limit Buy Order Trigger Price: 66,000 USDT Order Price: 65,000 USDT |
When the last traded price reaches the TP/SL trigger price of 66,000 USDT, the TP/SL order will be triggered, and a Limit buy order with 65,000 USDT order price will be placed into the order book, awaiting execution. Once the last traded price reaches 65,000 USDT, the order will be executed. |
| TP/SL Limit Sell Order Trigger Price: 66,000 USDT Order Price: 66,000 USDT |
When the last traded price reaches the TP/SL trigger price of 66,000 USDT, the TP/SL order is triggered. Assuming the best bid price is 66,050 USDT after the trigger, the Limit sell order will be executed immediately at a price better (higher) than the order price, which is 66,050 USDT in this case. However, if the price drops below the order price upon triggering, a 66,000 USDT Limit sell order will be placed into the order book for execution. |
Frequently Asked Questions (FAQ)
How to view my stop-limit orders?
Once you submit the orders, you can view and edit your stop-limit orders under [Orders History] in the [TP/SL Order].
Zoomex Spot Trading Fees
Below are the trading fees you’ll be charged when you trade Spot markets on Zoomex.
All Spot Trading Pairs:
Maker Fee Rate: 0.1%
Taker Fee Rate: 0.1%
Calculation Method for Spot Trading Fees:
Calculation formula: Trading Fee = Filled Order Quantity x Trading Fee Rate
Taking BTC/USDT as an example:
If the current price of BTC is $40,000. Traders can buy or sell 0.5 BTC with 20,000 USDT.
Trader A buys 0.5 BTC using a Market Order with USDT.
Trader B buys 20,000 USDT using a Limit Order with BTC.
Taker’s Fee for Trader A = 0.5 x 0.1% = 0.0005 BTC
Maker’s Fee for Trader B =20,000 x 0.1%= 20 USDT
After the order is filled:
Trader A buys 0.5 BTC with a Market Order, so he will pay a Taker’s Fee of 0.0005 BTC. Therefore, Trader A will receive 0.4995 BTC.
Trader B buys 20,000 USDT with a Limit Order, so he will pay a Maker’s Fee of 20 USDT. Therefore, Trader B will receive 19,980 USDT.
Notes:
- The trading fee unit charged is based on the purchased cryptocurrency.
- There is no trading fee for unfilled parts of orders and canceled orders.
Does Leverage Affects Your Unrealized PL?
The answer is no. On Zoomex, the main function of applying leverage is to determine the initial margin rate required to open your position, and selecting higher leverage does not directly amplify your profits. For example, Trader A opens a 20,000 Qty Buy Long inverse perpetual BTCUSD position on Zoomex. Refer to the table below to understand the relationship between leverage and initial margin.
| Leverage | Position Qty (1 Qty = 1 USD) | Initial Margin Rate (1/Leverage) | Initial Margin Amount (BTCUSD) |
| 1x | 20,000 USD | (1/1) = 100% | 20,000 USD worth in BTC |
| 2x | 20,000 USD | (1/2) = 50% | 10,000 USD worth in BTC |
| 5x | 20,000 USD | (1/5) = 20% | 4,000 USD worth in BTC |
| 10x | 20,000 USD | (1/10) = 10% | 2,000 USD worth in BTC |
| 50x | 20,000 USD | (1/50) = 2% | 400 USD worth in BTC |
| 100x | 20,000 USD | (1/100) = 1% | 200 USD worth in BTC |
Note:
1) Position Qty is the same regardless of leverage applied
2) Leverage determines the initial margin rate.
- The higher the leverage, the lower the initial margin rate and thus a lower initial margin amount.
3) Initial margin amount is calculated by taking position qty multiply by initial margin rate.
Next, Trader A is considering closing his 20,000 Qty Buy Long position at USD 60,000. Assuming that the average entry price of the position was recorded at USD 55,000. Refer to the table below shows the relationship between leverage, Unrealized PL (profit and loss) and Unrealized PL%
| Leverage | Position Qty (1 Qty = 1 USD) | Entry Price | Exit Price | Initial Margin Amount based on entry price of USD 55,000 (A) | Unrealized PL based on exit price of USD 60,000 (B) | Unrealized PL%(B) / (A) |
| 1x | 20,000 USD | 55,000 | 60,000 | 20,000/(55,000 x 1) = 0.36363636 BTC | 0.03030303 BTC | 8.33% |
| 2x | 20,000 USD | 55,000 | 60,000 | 20,000/(55,000 x 2) = 0.18181818 BTC | 0.03030303 BTC | 16.66% |
| 5x | 20,000 USD | 55,000 | 60,000 | 20,000/(55,000 x 5) = 0.07272727 BTC | 0.03030303 BTC | 41.66% |
| 10x | 20,000 USD | 55,000 | 60,000 | 20,000/(55,000 x 10) = 0.03636363 BTC | 0.03030303 BTC | 83.33% |
| 50x | 20,000 USD | 55,000 | 60,000 | 20,000/(55,000 x 50) = 0.00727272 BTC | 0.03030303 BTC | 416.66% |
| 100x | 20,000 USD | 55,000 | 60,000 | 20,000/(55,000 x 100) = 0.00363636 BTC | 0.03030303 BTC | 833.33% |
Note:
1) Notice that despite different leverages being applied for the same position qty, the resulting Unrealized PL based on exit price of USD 60,000 remains constant at 0.03030303 BTC.
- Therefore, higher leverage does not equal to higher PL.
2) Unrealized PL is calculated by taking into consideration the following variables: Position Qty, Entry Price and Exit Price
- The higher the Position Qty = the greater the PL
- The larger the price difference between entry price and exit price = the greater the Unrealized PL
3) Unrealized PL% is calculated by taking the Position Unrealized PL / Initial Margin Amount (B) / (A).
- The higher the leverage, the lower the initial margin amount (A), the higher the Unrealized PL%
- For more info, please refer to the articles below
4) The Unrealized PL and PL% illustration above does not take into consideration any trading fees or funding fees. For more info, please refer to the following articles
- Trading Fee Structure
- Funding fee calculation
- Why Did My Closed PL Record A Loss Despite The Position Showing a Green Unrealized Profit?
How to convert your assets?
To further enhance the trading experience and convenience for our customers, traders are now able to exchange their coins directly on zoomex for any of the other four cryptocurrencies available on the platform - BTC, ETH, EOS, XRP, USDT.
Notes:
1. No fees for asset exchanges. By exchanging your assets directly on zoomex, traders do not have to pay two-way transfer miner fee.
2. The transaction limit / 24 hours exchange limit for a single account is shown below:
| Coins | Per Transaction Minimum limit | Per Transaction Maximum limit | 24 hours user exchange limit | 24 hours platform exchange limit |
|---|---|---|---|---|
| BTC | 0.001 | 20 | 200 | 4000 |
| ETH | 0.01 | 250 | 2500 | 50,000 |
| EOS | 2 | 100,000 | 1,000,000 | 3,000,000 |
| XRP | 20 | 500,000 | 5,000,000 | 60,000,000 |
| USDT | 1 | 1,000,000 | 10,000,000 | 150,000,000 |
3. The bonus balance cannot be converted to other coins. It will not be forfeited upon submitting any coin conversion request as well.
4. The Real-Time Exchange Rate is based on the best quote price from several market makers according to the current index price.
How to Withdraw from Zoomex
How to Withdraw Crypto from Zoomex
Withdraw Crypto on Zoomex (Web)
1. Open the Zoomex website and click on [Assets] in the top right corner of the page.
2. Click on [Withdraw] to continue
3. Select the cryptocurrency and the network that you prefer to withdraw.
4. Choose the network that you want to withdraw from.
5. Type in the address and the amount you want to withdraw.
6. After that, click on [WITHDRAW] to start withdrawing.
Withdraw Crypto on Zoomex (App)
1. Open the Zoomex app and click on [Assets] in the below right corner of the page.
2. Click on [Withdraw] to continue
3. Select [On-chain withdrawal] to continue.
4. Choose the type of coin/ assets that you want to withdraw.
5. Type in or choose the address that you want to withdraw.
6. After that, type in the withdrawn amount and click on [WITHDRAW] to start withdrawing.
Frequently Asked Questions (FAQ)
Does Zoomex support immediate withdrawal?
Yes, There is also a maximum amount limit for a single immediate withdrawal. Immediate withdrawal may take up to 30 minutes to process (Refer to the table below)Are there any withdrawal limits on the Zoomex platform?
Yes, there are. Please refer to the table below for more details. This limit will be reset daily at 00:00 UTC
| KYC Level 0(No verification required) | KYC Level 1 |
|---|---|
| 100 BTC* | 200 BTC* |
Is there a minimum amount for withdrawal?
Yes, there is. Please refer to the table below for more details. Please note that Zoomex pays a standard miner fee. Hence, it is fixed for any withdrawal amount.
| Coin | Chain | Instant withdrawal limit | Minimum Withdrawal | Withdraw fee |
| BTC | BTC | 500 | 0.001 | 0.0005 |
| EOS | EOS | 150000 | 0.2 | 0.1 |
| ETH | ETH | 10000 | 0.02 | 0.005 |
| USDT | ETH | 5000000 | 20 | 10 |
| USDT | TRX | 5000000 | 10 | 1 |
| XRP | XRP | 5000000 | 20 | 0.25 |
| USDT | MATIC | 20000 | 2 | 1 |
| USDT | BSC | 20000 | 10 | 0.3 |
| USDT | ARBI | 20000 | 2 | 1 |
| USDT | OP | 20000 | 2 | 1 |
| ETH | BSC | 10000 | 0.00005600 | 0.00015 |
| ETH | ARBI | 10000 | 0.0005 | 0.00015 |
| ETH | OP | 10000 | 0.0004 | 0.00015 |
| MATIC | ETH | 20000 | 20 | 10 |
| BNB | BSC | 20000 | 0.015 | 0.0005 |
| LINK | ETH | 20000 | 13 | 0.66 |
| DYDX | ETH | 20000 | 16 | 8 |
| FTM | ETH | 20000 | 24 | 12 |
| AXS | ETH | 20000 | 0.78 | 0.39 |
| GALA | ETH | 20000 | 940 | 470 |
| SAND | ETH | 20000 | 30 | 15 |
| UNI | ETH | 20000 | 3 | 1.5 |
| QNT | ETH | 20000 | 0.3 | 0.15 |
| ARB | ARBI | 20000 | 1.4 | 0.7 |
| OP | OP | 20000 | 0.2 | 0.1 |
| WLD | ETH | 20000 | 3 | 1.5 |
| INJ | ETH | 20000 | 1 | 0.5 |
| BLUR | ETH | 20000 | 20 | 10 |
| SFUND | BSC | 20000 | 0.4 | 0.2 |
| PEPE | ETH | 2000000000 | 14000000 | 7200000 |
| AAVE | ETH | 20000 | 0.42 | 0.21 |
| MANA | ETH | 20000 | 36 | 18 |
| MAGIC | ARBI | 20000 | 0.6 | 0.3 |
| CTC | ETH | 20000 | 60 | 30 |
| IMX | ETH | 20000 | 10 | 5 |
| FTT | ETH | 20000 | 3.6 | 1.8 |
| SUSHI | ETH | 20000 | 5.76 | 2.88 |
| CAKE | BSC | 20000 | 0.056 | 0.028 |
| C98 | BSC | 20000 | 0.6 | 0.3 |
| MASK | ETH | 200000 | 2 | 1 |
| 5IRE | ETH | 200000 | 50 | 25 |
| RNDR | ETH | 200000 | 2.4 | 1.2 |
| LDO | ETH | 200000 | 14 | 7.15 |
| HFT | ETH | 200000 | 10 | 5 |
| GMX | ARBI | 200000 | 0.012 | 0.006 |
| HOOK | BSC | 200000 | 0.1 | 0.05 |
| AXL | ETH | 200000 | 12 | 6 |
| GMT | BSC | 200000 | 0.5 | 0.25 |
| WOO | ETH | 200000 | 40 | 20 |
| CGPT | BSC | 200000 | 4 | 2 |
| MEME | ETH | 2000000 | 1400 | 700 |
| PLANET | ETH | 2000000000 | 200000 | 100000 |
| BEAM | ETH | 200000000 | 600 | 300 |
| FON | ETH | 200000 | 20 | 10 |
| ROOT | ETH | 2000000 | 240 | 120 |
| CRV | ETH | 20000 | 10 | 5 |
| TRX | TRX | 20000 | 15 | 1.5 |
| MATIC | MATIC | 20000 | 0.1 | 0.1 |
Why are Zoomex withdrawal fees relatively higher compared to other platforms?
Zoomex charged a fixed fee for all withdrawals and dynamically adjusted the batch transfer miner fee to a higher level to ensure faster confirmation speeds of withdrawals on the blockchain.
What do the various statuses inside Withdrawal History symbolize?
a) Pending Review = Traders have successfully submitted their withdrawal request and are pending a withdrawal review.
b) Pending Transfer = The withdrawal request has been successfully reviewed and is pending submission onto the blockchain.
c) Successfully Transferred = The withdrawal of assets is successful and complete.
d) Rejected = The withdrawal request has been rejected due to varying reasons.
e) Canceled = The withdrawal request has been canceled by the user.
Why is my account restricted from performing a withdrawal?
For account and asset security purposes, please be informed that the following actions will lead to withdrawal restrictions for 24 hours.
1. Change or reset of account password
2. Change of registered mobile number
3. Purchase crypto coins using the BuyExpress function
Did Not Receive My Withdrawal Confirmation Email Inside My Email Inbox. What Should I Do?
Step 1:
Check your junk/spam box to determine if the email has unintentionally landed up inside
Step 2:
Whitelist our Zoomex email addresses to ensure a successful receiving of the email.
To find out more details about how to whitelist, please refer to some of the major email service providers’ official guide. Gmail , Protonmail, iCloud, Hotmail and Outlook and Yahoo Mail
Step 3:
Attempt to submit another withdrawal request again using Google Chrome’s incognito mode. To understand how to do this, please click here
If Step 3 works, Zoomex recommends that you clear your main browser’s cookies and cache to minimize the occurrence of such an issue in the future. To understand how to do this, please click here
Step 4:
An excessive amount of requests within a short period of time will also result in a timeout, preventing our email servers to send out emails to your email address. If you are still unable to receive it, please wait for 15 minutes before submitting a new request
